Shoretel Communicator Connection To Server Lost
HI All,I am getting more and more frustrated and am hoping someone can help. DT700 12 and 24 Button connecting to SV8100 via IPSec VPN. Handset registers fine, but loses connection after a while ( Ranging from 10 Minutes to 8 Hours).I ran a Wireshark trace and found that handsets at the remote sites tend to re-register with the SIP server at varying intervals. Occasionally a registration request will get a 'Status: 401 Unauthorised' response from the SV8100, and that's that.
How to connect to Shoretel mySQL Configuration Database – Version 10+ As Shoretel versions change the methods for connecting to the configuration database change as well. On versions 10 and greater, here is how you can access MySQL and create a read-only user that can be used for SELECT queries in the database. With the ShoreTel 14.2 software and VPN Concentrator approaching end of life in June of 2018, below is a list of frequently asked questions about upgrading to ShoreTel Connect. What is ShoreTel Connect and why should I upgrade? ShoreTel Connect is the latest software platform for IP telephony and unified communications.
Shoretel Desktop Communicator App
To connect again, reset handset to Factory default and reconfigure with IP, Gateway, Subnet, Sip server address and port. Phone reconnects and problem re-occurs.I found in the wireshark trace that the handset identifies it self as ext# @ IP address: Port. Receives Status: 200 OK.At other times the handset ID is necsipuser @ IPLA IP address: port.i.e. This request is then refused. Status 401: Unautorised and Phone displays, SIP SERVER not found.I can still ping the IPLA from the handset and can access phone setup via web browser, but handset will not register and subscribe to SIP server.Anybody seen this before or any ideas how to get around this. I have upped Keep alive values 84-15-03/04 with no difference.Thank You in advance.JahnNEC search for systems, cards, phones, software, manuals and repairs!NEC Search Enter Part Number.
Shoretel Communicator Connection To Server Lost Password
Version 6 of Mitel’s Unified Communications agent now called MiCollab has had troubles connecting to the MAS / MGB server on Windows 10 since the early summer of 2016. As you can see in the screenshot to the right it displays CONNECTION LOST even though it is correctly configured and is visibly showing information from the server.The early solutions were to uninstall some Windows Patches (KB3163018 and/or KB3172985) from June and July 2016 but that is not a comfortable solution for many.